Privacy Policy

Last updated: 8/8/2026

1. Introduction

Turistta ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

We collect information you provide directly, such as:

  • Name and email address
  • Booking and payment information
  • Contact form submissions
  • Date of birth (for age verification if required)

Automatic Information

When you visit our website, we automatically collect:

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring website
  • Device information via analytics

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your bookings
  • Send booking confirmations and reminders
  • Respond to your inquiries and support requests
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and enhance security

4. Payment Processing

Payment processing is handled by Stripe. We do not store your full credit card information. Stripe maintains their own privacy policy that governs how they handle payment data. Your payment information is encrypted and transmitted securely.

5. Sharing Your Information

We do not sell or share your personal information with third parties, except:

  • With experience operators for booking fulfillment
  • With Stripe for payment processing
  • With Resend for transactional email delivery
  • With Vercel Analytics for site performance
  • When required by law or legal process

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and analyze site usage. You can control cookie settings through your browser preferences. Some cookies are necessary for site functionality and cannot be disabled.

7. Data Retention

We retain your personal information for as long as necessary to provide services, fulfill transactions, comply with legal obligations, and maintain records for accounting and auditing purposes. You may request deletion of your data subject to applicable laws.

8. Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have rights including:

  • The right to access your personal information
  • The right to correct inaccurate data
  • The right to request deletion of your data
  • The right to opt-out of marketing communications

To exercise these rights, contact us here.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date and posting the revised policy on our website.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us here or visit our website at www.turistta.net.